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Home / Terms and Conditions
Welcome to the website www.laraanddaughters.com owned and operated by Lara & Daughters having its Registered Office at 135A, Velan Nagar 8th Street, Valasaravakkam, Chennai. Tamilnadu – 600 087. India.
In these TOU, "NEOMATIN”, "Lara & Daughters”, "YouEss”, "Unix” and "we” refer to NEOMATIN, YouEss, Unix and/or www.laraanddaughters.com and "User” or "you” refer to each visitor to this site.
If you subscribe to any services offered through this site, you may also be subject to additional terms and conditions ("Terms of Service” or "TOS”) applicable to such services, which will be brought to your attention at that time.
This website paves the platform for online purchase of NEOMATIN Oil, Unix Serum, Shampoo, YouEss skin care products initially and more products in the near future ("Products”).
We reserve the right to post changes to the TOU on this site at any time. If we make any material changes to this TOU, we will post the updated TOU here, along with its effective date, and notify you by email or by means of a notice on our Site. If any TOU changes are not acceptable, you must stop your use of this site.
3. Access to the Site and its Contents
We do not guarantee that access to or use of this site or any services will be uninterrupted or error free, and we shall not be liable for any feature not being accessible or for any unavailability of its site and services. The site and its features may be expanded, limited or modified at any time by Lara and Daughters to meet the needs of its users, or for technical or other reasons, without any advance notice or reason.
We may also in our sole discretion, and at any time, discontinue providing, temporarily or permanently, any or all of the site or services, without notice.
To access some of the content or features of the site or its services, users may need to enhance or update the hardware or software in their computer systems. Lara and Daughters assumes no responsibility for any failure to access the site or any services, partially or fully, whether due to the user’s system, the Internet network or any other cause.
Access to this site is prohibited if you are below 18 years of age. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website. We shall not be held liable to any consequence there of As a precondition to use this site you may be required to complete a registration process as part of your use of this website which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. You must check and ensure that all information, content, material or data you provide on this website is correct, complete, accurate and not misleading and disclose all relevant fact.
4. License to Use Site Content
You may not distribute any of the content to others, whether or not for payment or other consideration, and you may not modify, copy, frame, reproduce, sell, publish, transmit, display or otherwise use any portion of the content without securing the prior written consent of Lara and Daughters.
5. Offer and Acceptance
All products/services and information displayed on the site constitute an invitation to offer. Your order for purchase constitutes your offer to purchase, which shall be subject to our final acceptance of your offer. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered by you. Dispatch of all the product(s) or any quantities of the product ordered by you, may or may not happen simultaneously, in which case dispatch of a portion or part of your order shall not be deemed to be an acceptance of the entire order placed by you. The balance order, which has yet not been dispatched by us, shall continue to be on offer by you, until accepted by us. We reserve the right to accept or reject such balance order. No act or omission prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address, we shall notify you by email as soon as possible to confirm receipt of your order and email/contact you again to confirm dispatch and therefore acceptance of the order.
While we endeavour to make timely delivery of all products ordered but at no time shall we be held liable or responsible for any unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable.
We do not deliver products outside India and will not be liable for any claims relating to any products ordered from outside India. We also make no representation that any products or services referred to in the site are available in all parts/states of India. Those who choose to access this site are responsible for compliance with local laws of a particular state from where they are ordering, if and to the extent certain local laws are applicable for use of the site and for purchasing of products from outside their state.
Please note that some states in India prohibit direct sale of merchandise from other states and require special documentation to affect such sale without the incidence of dual taxation. We retain the right to accept or reject an order, which requires delivery from one state to another at our sole discretion.
6. Quantity Restrictions
We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address [or under the same Membership/User name]. We also reserve the right, at our sole discretion, to prohibit sales to any one as we may deem fit.
Prices mentioned on our website for our Services/Products is an indicative figure only, and they are subject to change without any notice. You will be charged the price for our Services/Products as it is listed on the time of placing of order on our website.
In the event a product is listed at an incorrect price due to an error of pricing, we shall have the right, at our sole discretion, to either (i) contact you for recovery of any difference in price before or after dispatch; or (ii) cancel any orders placed for that product and shall intimate you of such cancellation, before dispatch.
In the event the product ordered by you has already been dispatched, your offer will not be deemed to have been accepted by us and we will have the right to correct the price of the product and shall contact you for recovery of the balance amounts due and payable.
In the event the product ordered by you has already been delivered to you, we will continue to have the right to correct the price of the product and shall contact you for recovery of the balance amounts due and payable.
In all events in relation to misquote of prices as stated above, you may choose to either (i) accept the product ordered by you against payment of difference in price; or (ii) cancel the order. In the event you accept the revised price, the differential amount shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed. In the event you choose to cancel the order and (i) the product is in transit, the delivery shall be cancelled; or (ii) in the event the product has been delivered, the same shall be recovered from you and until such time it is recovered by us you shall not use the product in any manner. In such case, the title on the product shall continue with us but the risk shall be passed on to you until the item is recovered by us. You shall be responsible for the safekeeping of the product including its packaging [and shall be liable for any damage/wear and tear that may be caused to the product while in your possession.]
8. Payment Facility and Financial Details
All orders will be on cash on delivery basis or prepaid orders and payment options will be either by Net banking or through credit / debit card. However we reserve the right to change the mode of payment at any time without prior notice. Payment can be made only in Indian Rupees which shall be inclusive of applicable GST and all above payment instruments must have been issued in accordance with applicable Indian laws, rules and regulations by entities operating in India.
Before shipping/delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you. This is done in the interest of providing a safe online shopping environment to our users.
You agree and confirm that the credit / debit card details or other financial details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand and agree that all financial information submitted by you is directly received by our acquiring bank and not taken or retained by us in any manner. We will not be liable for any credit / debit card fraud or any misuse. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you. We and our associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyer’s fees from persons using the site fraudulently. We and our associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the site and any other unlawful acts or acts or omissions in breach of these terms and conditions in accordance with applicable laws.
In the event, an international credit card is used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges, for which, may apply according to your credit card policy.
Please note that for transactions made using an international card or foreign bank issued card, you will be required to submit any government issued photo identity proof. The acceptable list of documents includes:
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